3Durrance, J C. The vital role of librarians in creating information communities: strategies for success [J]. Library Administration and Management, 2001 (3): 161 - 168.
4Fisher,K E,Unruh,K T,Durrance,J C. Information communities: characteristics gleaned from studies of three online networks [J]. Proceedings of the 66th ASIST Annual Meeting, vol. 40:298 -305. Medford: Information Today ,2003.
5Breier, Susie. Just dial 2 - 1 - 1: Recent advances and adventures in the field of information and referral [J]. Feliciter,2003 (5): 266- 268.
6AIRS, Standards for Professional Information and Referral.http: //www. airs. org/downloads/NewStandardsforweb10-02. pdf. 2005-09-15.
8Bishop, Ann Petersonand Bruce, Bertram. Community informatics: integrating action, research and learning [J]. Bulletin of the American Society for Information Science and Technology, 2005, 31 (6).
9Rogers, Tim, Fombon, Atabong and Reynolds,Erica. Community information, electrified [J]. Netconnect,Winter 2005. 4- 9.
10Keeble, L and Loader, B D. Community informatics: shaping computer- mediated social relations [M]. London:Routledge, 2001.