摘要
图书馆服务受文化的支配。服务与文化融为一体,形成独特的图书馆服务文化。图书馆的服务文化是一种管理文化,它是图书馆在读者服务工作中形成的理念、制度规范、行为准则与组织架构的总和。
Library service is dominated by culture. This service and culture are melted into a special service culture of library. The service culture of library is a culture of management. It is summation of an idea, a system, rules of conduct and organizing frame which formed during the readers＇ service of library.
出处
《新世纪图书馆》
2007年第3期46-47,100,共3页
New Century Library
