2Rod Coombs and Mr Richard Hull "The wilder research context of Business Process Analysis" Hyperlink "http://bprc.warwick.ac.uk/umist.html".
3Jorma Papinniemi: "Creating a model of process innovation for reengineering of business and manufacturing" International Journal of Production Economics.
4R Burgess,Avoiding supply chain management failure:lessons from businss process re-engineering, The International Journal of Logistics Management 9( 1 ), 1998,PPA5-23.
5Andrew Dodd, "The Just-in-time Environment," in Barry J Brinker,ed , Handbook,of Cost Management ( Boston: Warren Gorham Lamont, 1992 ) :A3-A7.
6R Kaplan, D Norton, Using the balanced scorecard as a strategic management system, Harvard Business Review 74 ( 1 ) ( 1996 ) 75-85.
7Internal Control: Elements of coordinated System and its Importance to Management and the Independent Public Account,AICPA.1949.
8Committee of Sponsoring Organization of the Treadway Commission: Intermal Control Integrated Framework.