1Marshall, Jeffrey, The Strategy - Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment, Financial Executive, Nov/Dec 2000, pp. 181,182.
2Barr, Stephen, "Ralph K. Packard: Performance Measurement,"CFO, October 1999, pp. 77 - 78.
3Ittner, C. D. and Larker, D. F. ( 1998 ) ‘ Innovations in Performance Measurement: Trends and Research Implications', Jounal of Management Accounting Research, 10,205 - 238.