摘要
本文主要结合电子商务B2C、C2B、C2C三种类型以强化行销与客户关系管理,以消费者购买决策过程四循环awarenem、compinebargain和service来开发网络书店行销管理信息系统。以UML为建模工具描述网络书店管理信息系统的结构,并提出分析与设计方法。
In our research, we integrate three types of e-Commerce, i.e., B2C (Business to Customer), C2B (Customer to Business), and C2C (Customer to Customer), to strengthen marketing and CRM (customer relationship management); in addition, we employ four cycles of consumer behaviors (i.e., awareness, compare, bargain and service to develop an e-Book Marketing Management Information System. Our work is based on the UML object-oriented method to describe the architecture and the analysis and design method for e-Book Marketing Management Information Systems.
出处
《电脑知识与技术》
2007年第6期1308-1308,1397,共2页
Computer Knowledge and Technology