关于高校图书馆内部顾客制度体系的研究

Study on Establishing the Internal Customers System in University Library

基于企业内部顾客制度,分析了高校图书馆目前存在的问题,提出在高校图书馆内建立内部顾客制度体系的构想及其方案。

This paper analyzes on the problems existing in university library at present based on the internal customers system of enterprise, and puts forward the concept and the scheme of establishing internal customers system in university library.