8Howells Jet al. (2007).Fostering Innovation in Services.A Report of the Expert Group on Innovation in Services.
9Howells, J.Tether, B.Cox, D.and Rigby, J (2006) ‘Information technology research in the UK:perspectives on services re.search and development, and systems of innovation' Science and Public Policy 33,17-31.
10Ammon S.and Tether S. ( 2006 ).Innovation in Services: Through the Looking Gloss of Innovation Studies, Background paper for Advanced Institute of Management(AIM )Research's Grand Challenge on Service Science, April 7,2006,
