摘要
企业资源计划(ERP)系统实施的成功率问题成为信息系统领域研究的热点,其中用户对系统的接受程度不高是造成ERP系统实施失败的主要原因之一。对国外已有的信息技术接受理论和ERP系统实施方面的研究进行评述,在前人研究的基础上将用户接受理论引入到ERP系统实施的研究中,构建ERP系统实施的用户接受概念模型,并对未来的研究方向进行了预测。
Currently, ERP success has been a hot problem concerned by the academe and the industry. End-users' reluctance or unwillingness to adopt and use the newly implemented ERP system is often cited as one of the main reasons for ERP failures. To examine factors leading to the lack of end-user acceptance of ERP systems, we focused on the characteristics of ERP implementation and reviewed the literatures on user adoption theory of IT. We developed a research framework for ERP system implementation from end-users' acceptance theories and advanced some key factors in a synthetically model for Chinese Enterprises which would import ERP system. At the end of this paper, we give some ideas for further research based on our framework and model.
出处
《科学学与科学技术管理》
CSSCI
北大核心
2007年第8期20-26,共7页
Science of Science and Management of S.& T.
基金
国家自然科学基金资助项目(70571016)
上海市经济委员会"信息化示范企业案例研究"资助项目
关键词
企业资源计划
理性行为理论
计划行为理论
技术接受模型
创新扩散理论
enterprise resource planning
theory of reasoned action
theory of planned behavior
technology acceptance model
innovation diffusion theory