经营者安全保障义务的合理范围

The Reasonable Range of Operator's Safe-guarantee Obligation

在消费者权益纠纷案中,经营者是否尽到了安全保障义务往往成为案件争议的焦点。消费者与经营者往往各执一词,而不同法院的判决标准也不统一。如何将经营者安全保障义务的范围具体化成为亟待解决的问题。最高人民法院公报中的判决文书对各级法院的审判有指导及参考作用,因此可以在把握立法基准的前提下,通过对刊载于公报上的案例的研究,为经营者的安全保障义务确立合理的边界。

In many consumer-and-operator cases, the focus is whether the operator＇s conducts meet the obligation of safe-guarantee. The consumers and the operators often hold the opposite opinions. The standards of the courts are different, too. So the question is how to reify the range of the safe-guarantee obligation. As the cases in the supreme court＇s journals have some directions on the later cases, we should grasp the legal benchmark of this rule and establish the reasonable range of operator＇s safe-guarantee obligation.