摘要
2000版的标准发布实施,使得质量管理体系进一步发展。文章论述了实施ISO9001标准的关键,以及如何运用ISO9004标准保证企业质量管理体系的有效实施。
Issue and implement of 2000ED Standard brought a further development to quality management system. Keys for carrying out ISO9001 standard is discussed, and how to ensure effective implementation of enterprises＇ quality management system by applying ISO9004 standard.
出处
《商品储运与养护》
2007年第4期93-94,共2页
Storage Transportation & Preservation of Commodities
关键词
ISO9000
资源管理
顾客满意度
持续改进
ISO9000
resource management
customer satisfaction degree
continuous improvement
