组织公民行为对团队有效性的影响机制研究被引量：6

Effects of Organizational Citizenship Behaviors on Team Effectiveness in High-Tech Organizations:The Mediating Role of Group Efficacy

下载PDF

导出

摘要本研究以12家高科技组织中的52个知识工作团队作为研究对象,探讨团队成员整体上表现出的组织公民行为对团队有效性的影响作用机制。研究结果表明,组织公民行为对团队绩效和团队成员的满意度具有积极的影响作用,并且组织公民行为通过群体效能感这个中介变量对团队绩效产生影响作用。 This study investigated the relationship between team level Organizational citizenship behavior （OCB） and team effectiveness （team performance and team members＇ satisfaction） and the mediating role of group efficacy. Survey data were collected from knowledge work teams in high-tech organizations. Results showed that OCB in group domain was positively related team performance （both internal team leader rated and upper-level team supervisor rated） and team members＇ satisfaction. Mediating effect of group efficacy found between the OCB in selfdomain and OCB in organization domain and team performance.

作者武欣吴志明张德

机构地区北京航空航天大学经济管理学院清华大学经济管理学院

出处《管理工程学报》 CSSCI 2007年第3期19-23,共5页 Journal of Industrial Engineering and Engineering Management

基金国家自然科学基金资助项目(70102002 70272009)

关键词组织公民行为团队有效性群体效能感 organizational citizenship behavior （OCB） team effectiveness group efficacy

分类号 B849 [哲学宗教—应用心理学] C93 [经济管理—管理学]

引文网络
相关文献

参考文献20

1Organ D W.Organizational citizenship behavior:The good soldier syndrome[M].MA:Lexington Books,1988.
2Sundstrom E,DeMeuse K P,Futrell D.Work teams:Applications and effectiveness[J].American Psychologist,1990,45:120 - 133.
3Cohen SG,Bailey D R.What makes teams work:Group effectiveness research from the shop floor to the executive suite[J].Journal of Management,1997,23:239 - 290.
4武欣,吴志明.国外团队有效性影响因素研究现状及发展趋势[J].外国经济与管理,2005,27(1):47-50. 被引量：46
5Campion M A,Medsker G J,Higgs A C.Relations between work group characteristics and effectiveness:Implications for designing effective work groups[J].Personnel Psychology,1993,46:823 -850.
6Campion M A,Papper E M,Medsker G J.Relations between work group characteristics and effectiveness:A replication and extension[J].Personnel Psychology,1996,49:429 - 452.
7Podsakoff P M,MacKenzie S B,Paine J B,Bachrach D G.Organizational citizenship behaviors:A critical review of the theoretical and empirical literature and suggestions for future research[J].Journal of Management,2000,26:513 - 563.
8Podsakoff P M,MacKenzie S B.Organizational citizenship behaviors and sales unit effectiveness[J].Journal of Marketing Research,1994,3:351 - 363.
9Podsakoff P M,Ahearne M,MacKenzie S B.Organizational citizenship behavior and the quantity and quality of work group performance[J].Journal of Applied Psychology,1997,82:26-270.
10Walz S M,Niehoff B P.Organizational citizenship behaviors and their effect on organizational effectiveness in limited-menu restaurants[C].In J.B.Keys & L.N.Dosier(Eds.),Academy of Management Best Papers Proceedings,1996.307-311.

二级参考文献7

1Cohen S G & Bailey, D R. What makes teams work: group effectiveness research from the shop floor to the executive suite[J]. Journal of Management, 1997, 23(3) : 239-290.
2Campion, M A, Medsker, G J & Higgs, A C. Relations between work group characteristics and effectiveness: implications for designing effective work groups[J]. Personnel Psychology, 1993, 46(4): 823-850.
3Campion, M A, Papper, E M, & Medsker, G J. Relations between work group characteristics and effectiveness: a replication and extension[J]. Personnel Psychology, 1996, 49(2): 429-452.
4Klimoski, R & Mohammed, S. Team mental model: construct of metaphor? [J]. Journal of Management, 1994, 20(2): 403-437.
5Mathieu, J E, Heffner, T S, Goodwin, G F, Salas, E, & Cannon-Bowers, J A. The influence of shared mental models on team process and performance[J]. Journal of Applied Psychology, 2000, 85(2): 273-283.
6Lester, S W, Meglino, B M, Korsgaard, M A. The antecedents and consequences of group potency.- a longitudinal investigation of newly formed work groups[J]. Academy of Management Journal, 2002, 45(2): 352-368.
7Pearee, C L, Gallagher, C A, & Ensley, M D. Confidence at group level of analysis: a longitudinal investigation of the relationship between potency and team effectiveness[J]. Journal of Occupational and Organizational Psychology, 2002,75(1), 115-119.