摘要
医疗服务是目前社会关注的焦点问题之一,人们对医疗服务问题的态度势必会影响卫生改革的决策。笔者通过在大连市四区就公众关心的医疗服务问题的调查,探讨居民与医务人员对医疗服务问题的态度差异,分析态度差异的成因,并提出解决对策。
The health service is one of the focus problems of social concern currently. The people's attitude certainly will influence the decision of reforming of health service system. This article studies the different attitudes between residents and medical personnel in the health service, analyzes the attitude difference, and puts forward a countermeasure.
出处
《医学与社会》
2007年第4期63-64,F0003,共3页
Medicine and Society
关键词
态度
认知
期望值
满意度
attitude
cognition
value of expectation
satisfaction