分诊护士对候诊病人焦虑情绪的心理干预

Psychological intervention of the triage nurse on the patients waiting to see a doctor

目的了解候诊病人主要存在的心理问题及心理干预措施对其影响。方法采用焦虑自评量表（SAS）和汉密顿焦虑他评量表（HAMA）对161例候诊（全部为甲状腺功能亢进）病人进行综合评定,得出其存在的心理问题后进行针对性心理干预后,随即再次用量表同时评定。结果干预前后161例病人SAS评分经t检验,t=12.81,P〈0.01,干预前后161例病人HAMA评分比较,t=11.46,P〈0.01。结论焦虑是候诊病人重要的心理问题,针对性心理干预可以缓解病人的焦虑程度。

Objective To assess the psychological questions and the effect of psychological intervention on the patients waiting to see a doctor. Methods We investigated 161 patients with hyperthy- roidism by SAS questionnaire and HAMA questionnaire. If they had psychological questions, they would accept psychological intervention. After that, they were evaluated by SAS questionnaire and HAMA questionnaire again. Results There were significant differences in SAS score（t = 12.81） and HAMA score （t = 11.46） by T--tesl. before the intervention and after the intervention （P 〈 0.01L Conclusions Anxiety is the most important psychological question. Directional intervention to the padenis may release the severity of anxiety.