试析网络环境下医院图书馆咨询服务现状与发展方向

Current Status and Strategy of Reference Services Offering in Hospital Libraries in Network Age

本文从参考咨询的定义、地位、特点、内容等入手,结合广东省人民医院图书馆开展参考咨询服务工作的实例分析,探讨医院图书馆参考咨询服务现状、存在问题及今后发展的方向。

In digital age, hospital libraries＂ reference services have dramatically changed and transferred from traditional model into virtual reference model gradually. This paper presents some questions on the basis of reference services practice and try to propose a solution.