创新网络环境下的图书馆知识服务

知识服务以用户需求为驱动,其服务始终是贯穿用户服务的全过程,网络环境下,图书馆的知识服务已成为图书馆服务的主要发展方向。本文论述了网络环境下图书馆知识服务的特征,指出了开展知识服务的意义,提出了网络环境下图书馆开展知识服务的方式。

The knowledge service is driven by customer needs,and its service is the whole processeses of customer service.Under Internet,it has become the main development direction of the library service.This text discusses the characteristic of knowledge service,points out the meaning and puts forward to the way of opening the library knowledge service under Internet.