基于用户需求特点分析的新时期高校图书馆参考咨询服务探讨

Probe into the Reference Service of University Library in the New Area Based on the Analysis on the Characteristics of Users’ Demand

从新时期高校图书馆用户需求特点分析入手,探讨了高校图书馆参考咨询的创新服务策略。

Starting from the analysis on the characteristics of university library users＇ demand in the new era, this paper probes into the tactics of service innovation in reference consultancy of university library.