国内图书馆危机管理典型案例述评

Commentary on the Typical Cases of Domestic Library Crisis Management

本文依据图书馆危机管理的方法原则,从各个侧面对国内3个典型的图书馆危机管理案例进行分析述评,并将其与国外类似案例进行比较,对图书馆危机意识的实质及其重要意义、图书馆公共关系中的情感沟通方式以及行业领域内外的组织协同的作用等进行了论述。

Based on the principles of library crisis management, comparing with similar cases abroad, this paper gives analysis and commentaries about 3 typical domestic library crisis management cases, from different perspectives. It is discussing the consciousness of library crisis and its real significance, the emotional communication manners in the library public relations, and the coordination of related origination in the field of libraries.