高校图书馆用户分析与对策

Analyses and Countermeasures of Colleges Library Consumers

高校图书馆拥有相对集中和稳定的信息用户群,对这一群体的研究,是图书馆做好信息服务工作的必要条件。随着社会经济、文化、技术的发展,高校图书馆用户需求也在不断变化,应对这种变化的有效措施是:加强信息资源整合,建设多元化馆藏;开展个性化信息服务,畅通服务渠道;进行知识开发,打造服务品牌。

There is a comparative central and steady group of consumers in colleges library, thus to have a research on these consumers is a prerequisite for the libraries to offer better service. The consumer＇s requirement varies with the development of social economy, culture and technology. In response to this, this paper presents effective measures, such as： to strenghten the integration of informaition resources, build multiple library collection, promote individual information service, unblock the service road, have a knowledge development and create service brand.