面向大批量定制的供应链绩效评价系统

Supply chain performance evaluation system for mass customization

为了度量和监控供应链的运作状况,建立了面向大批量定制的供应链绩效评价系统.大批量定制的供应链是响应型供应链,强调敏捷性和精益性的统一,需要将客户完全集成到业务流程中.从供应链协调状态、客户满意程度和供应链效益3个方面来评价供应链绩效.分析了大批量定制供应链绩效评价系统在集成性、数据一致性和可监控异常情况等方面的需求,建立了面向大批量定制的供应链绩效评价系统,分析了系统的逻辑流程,建立了包括数据集成层、性能监控层、工作流层和异常处理层的系统体系结构.在某服装企业中实际应用了该供应链绩效评价系统,有效地实现了对面向大批量定制的供应链的评价和监控.

A supply chain performance evaluation system for mass customization （SCPESMC） was proposed to measure and monitor the running status of supply chain. The supply chain for mass customization is re sponse-type, stresses on the unification of agility and benefit, and customers are fully integrated into the business process. The supply chain performance was evaluated in terms of supply chain collaboration degree, customer satisfaction degree and supply chain benefit. Then the SCPESMC was built through analyzing the requirements of SCPESMC, such as integration, data consistency, exceptional things＇ supervising and controlling. The logistic process and architecture of SCPESMC were given, including data integration layer, performance control layer, work flow layer and exception resolving layer. The performance evaluation system was successfully employed in a certain apparel company, and the evaluating and controlling of the supply chain for mass customization were effectively realized.