基于模糊聚类和关联矩阵的协同客户选择方法

Method of collaboration customer selection based on fuzzy clustering and incidence matrix

从客户协同的需求协同和设计协同两个基本思想入手研究了协同产品开发的客户协同特征,根据客户在协同产品开发中的作用将协同客户资源分为4类,在此基础之上,构建了协同客户评价指标体系以及指标的量化方法,提出了基于模糊聚类和关联矩阵的协同客户选择与评价方法,给出实例予以验证.

Beginning with two basic thoughts of customer collaboration product development, which are demand collaboration and design collaboration, the characteristics of collaboration customer are studied. The collaboration customer can be classified into four types according to the function which plays in collaboration product development. A set of collaboration customer selection index and its quantifying method is presented. The method for collaboration customer selection is put forward based on fuzzy clustering and incidence matrix. Then an example is given as the illustration.