基于Web日志分析的电子政务网站综合评价方法

A Synthetic Approach to E-government Website Evaluation Based on Web Log

构建了一个综合主、客观指标的电子政务网站评价指标体系,其中主观指标通过用户问卷和专家评分获得,而客观指标通过web日志分析、统计、财务分析等方法来计算,克服了传统的问卷调查评价方法数据来源单一、主观性强的缺陷。在此基础上,给出了电子政务网站综合评价的流程及方法。

We proposed a synthetic index system which combined the subjective indexes with the subjective indexes. There are some limitations in traditional method that is single resources of data make evaluation too subjectively. In order to avoid that we gain the subjective indexes by questioning users and experts, and gain the subjective indexes by web log analysis, statistical approach and financial statistic. After that, we use these indexes to give the e - government website a synthetic evaluation.