5[1]ITTNER C D. Performance effects of process management techniques[J]. Management Science, 1997,43(4):552-534.
6[2]SUNDSTROM G A. Business process modeling and process management: Concepts and examples[A]. Proceedings of the IEEE International Conference on Systems, Man and Cybernetics[C]. Part 1 (of 5), NJ,USA: Piscataway,1997.227-231.
7[3]马汉表.用并购刷新广东产业结构[N].羊城晚报,2001-07-28.
8[6]O.E.Williamson.The Economic Institutions of capitalism [M].New York:The Free Press,1985.45.
9[9]乔治·斯坦纳.战略规范[M].北京:华夏出版社,2001.264.
10[11]Michael Hammer, steven A. stanton. The Reengineering Revolution - A Handbook[ M ]. Harper Business Publishing, 1995.33.
