数字时代图书馆的参考咨询服务模式

On the Reference Service Model of Library in Digital Times

数字时代图书馆产生了的数字参考咨询服务,数字参考咨询服务的模式包括:异步模式、实时交互模式和合作数字参考咨询模式,从形式、优点、服务策略上对每种模式进行比较分析。

In digital times, digital reference service appears in library. Digital reference service model includes： asynchronous model, real- time interactive model and collaborative digital reference service model. This paper compares each model from its form, advantages and service strategy.