论信息需求的变化与信息服务质量的提高

On the Change of Information Need & Information Service Quality

结合当今图书馆的基本属性,着重分析了信息需求的变化、类型及信息服务质量,并针对读者对文献、信息、知识的需求,提出了检验图书馆所提供信息服务质量的标准。

Combing with the property of the library, information service quality. In view of the readers＇ this essay tries to analyses the change of information need, types and need of documents, information and knowledge, the author puts forward the criterion of information service quality that libraries supply and tries to find the way to improve it.