摘要
本文从线上训练、知识管理和绩效支持三个方面来分析电子商务网站应用e-Learning案例,探讨它们对客户和企业员工的积极作用,最后讨论了在电子商务中如何有效构建e-Le- arning。
This paper analyzes some eases in e - Commence websites using e - e-Learning and their benefit to custom and employee, based on online training, knowledge management and performance support, then discussing how to design an effective e-Learningin e- Commence.
出处
《情报科学》
CSSCI
北大核心
2007年第11期1702-1705,1722,共5页
Information Science
关键词
在线学习
电子商务
线上训练
知识管理
绩效支持
e- Leaming
e- Commence
online training
knowledge management
performance support