利用计量控制图控制配送中心的服务时间

Making Use of the Control Chart Measuring to Control Service Time of the Distribution Center

企业的物流客户服务水平对企业的生存和发展起着至关重要的作用,对配送中心来说,顾客的响应时间就是企业的生命线。如何确定配送中心的配送时间,确保顾客的满意度,以及减少配送时间,通过运用计量控制图来确定服务时间,同时通过不断地改进和控制使得配送中心的效率达到最大。

The enterprise logistics customer standard of service is playing all-important role to enterprise survival and development. The response time for the customer is the enterprise lifeline to the distribution center. The efficiency making use of a control chart to be able to observe serving travel condition, adjusting the serve system, feasible distribution center＇s in time reaches a maximum.