网络问卷与高校图书馆服务评价——以北方工业大学图书馆为例

服务评价是图书馆的一种管理手段,也是一项十分复杂的工作,需要进行深入地研究和探讨。文章结合本馆工作实际,分析了在网络环境下,高校图书馆服务评价的新特点、新问题及网络问卷在高校图书馆服务评价中的特殊作用。

The services evaluation is a type of management method for the library, which need to deeply explore and study. The following paper combined with the practice of our library, based on the Web, Analyze the new questions and characteristics in the University Library＇s services evaluation. Put forward the special use of net questionnaire in the university library＇s services evaluation.