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商用车售后服务——跳龙门还是跃深渊

商用车售后服务——跳龙门还是跃深渊
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摘要 随着中国一跃成为世界前三位的汽车市场,汽车业作为国民经济支柱产业的"领头羊"地位已经获得人们的共识。尤其是商用车市场,在经历了全面复苏的2006年和爆发增长的2007年的上半年之后,持续扩大的市场需求激发了产品品质的整体提升。但是销量的增长并不代表着售后服务水平的提高,商用车的售后服务如何突破瓶颈,达到世界先进水平,需要我们认真地思考。 As China became the world's top three auto market, the auto industry as a pillar industry of the national economy, the "leader" status has been the consensus. Especially the commercial vehicle market, after a full recovery in the 2006 and the outbreak growth by the first half of 2007. the continued market demand has stimulated the overall upgradin.q for the product quality. But sales growth does not represent a rise for after-sale service level. How to improve the after-sales service for commercial vehicle to reach the world's advanced level, we should consider seriously.
作者 小林
出处 《时代汽车》 2007年第12期92-93,共2页 Auto Time
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