高校图书馆数字参考咨询服务新探

现代信息技术的发展给高校图书馆参考咨询服务带来了深刻的变化,数字参考咨询服务较传统的参考咨询服务在服务内容、服务手段和服务形式等方面具有无可比拟的优势,本文通过对高校图书馆数字参考咨询服务存在的问题进行分析,并提出了相应的对策,以进一步改善高校图书馆数字参考咨询服务。

Modem teclmology gives rise to a profound changes in university library＇s reference consultation service. Digital reference service has an overwhelming advantage in contents, methods and forms of this service comparing with the traditional one. Firstly the author makes analysis on issues existing in reference consultation services, which are provided by university＇s library. Then, correspondingly, he proposes some suggestions to improve this type of service.