摘要
从改善图书馆服务的角度,探讨了人性化服务的内涵、人性化服务的意义和人性化服务的具体措施,以求在推行人性化服务中营造良好的人文环境,推进图书馆建设,使图书馆成为读者的"精神牺息地"。
This essay explores the essence, definition and concret measures of humanistic service from the Perspective of the improvement of library service so as to build an excellent humanistic environment in the process of popularization of humanistic service,to promote library construction,and to make the library ＂a habitat of spirit＂ for readers.
关键词
图书馆
人性化服务
内涵
举措
library
humanistic service
essence
measures
