医院管理过程中的伦理思考

Ethical Reflections on Hospital Administration

结合多年医院管理的实践,认为医院管理过程中的医疗服务、人文服务和情感服务是现代医院竞争的核心。医疗活动在意识、活动及规范三个层面构成的医德现象,是医学伦理学对医院管理和医疗行为研究的主要课题,通过人文管理实现人文服务正是伦理要求和医院管理者应当做好的首要任务。

Based on their multiple years of personal experiences in hospital administration, authors of this article point out that medical service, humanistic service, and emotional service should be the core aspects in the current hospital competition. Medical professionalism embodied in the three levels of consciousness, behaviors, and regulations should be the main subject in the research on the role of medical ethics in hospital administration and medical treatment behaviors. It is an urgent ethical requirement and the chief task for hospital administrators to achieve humanistic medical service through humanistic administration of hospitals.