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和谐社区卫生保健服务评价及满意度研究——以天津社区为例 被引量:3

Evaluation of Health Care Services in Harmonious Community and Degree of Satisfaction—Taking Tianjin as Example
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摘要 卫生保健服务的建设是和谐社区建设的重要方面。通过文献研究和对天津市社区的抽样调查数据分析,运用因子分析探索影响卫生保健服务的几方面因素,用主成分分析确定权重,最终建立社区卫生保健服务的综合评价模型。同时,通过聚类分析所得结果,分析了城市居民对社区卫生保健服务的满意度状况以及个人经济背景对满意度的影响。 Health care services is an important aspect of the harmonious community construction. Through literature research and sample survey data from Tianjin community, the method of factor analysis was used to explore influencing factors of health care services and the method of principal component analysis was adopted to decide the weight of the indices. Finally the community health care services index system and the comprehensive evaluation model was established. Through results from clustering analysis, it was analyzed the status of overall satisfaction on the various aspects of health care services and impact from personal income back- grotmd on the degree of satisfaction.
出处 《天津大学学报(社会科学版)》 CSSCI 2008年第1期64-67,共4页 Journal of Tianjin University:Social Sciences
基金 天津市重点调研课题"特大城市社区管理规律的研究"
关键词 社区保健服务 因子分析 指标体系 聚类分析 满意度 health care services in community factor analysis index system cluster analysis degree of satisfaction
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