6[1]Rodosek G D. A generic model for IT services and service management[A]. In Integrated Network Management Ⅷ-Managing It All 2003[C]. Colorado Springs, USA,2003. 171-184.
7[2]Common information model(CIM) core model version 2.4. white paper[Z]. Distributed Management Task Force, 2000.
8[3]TINA-C- 1994, Management architecture version 2.0. TINA baseline TB _ GN. 010 _ 2.0 _ 94 [S].
9[4]Telecom operations map approved version 2.1 GB910[Z]. TeleManagement Forum, 2000.
10[5]Common information model(CIM) specification version 2.2. specification[Z]. Distributed Management Task Force, 1999.