2[1]MILES I,KASTRINOS N,BILDERBEEK R.Knowledge intensive business services-Users,carriers and sources of innovation[R],EIMS publication No.15:EC.1995.
3[2]DOPICO L,WILCOX J.Openness.Profit Opportunities and Foreign Banking[J] Journal of International Financial Markets,Institutions and Money,2001(12):299-320.
4[3]KING R G,LEVINE R.Finance,entrepreneurship and growth:Theory and evidence[J] journal Journal of Monetary Economics,1993,32(3):513-542.
5[4]MILES I,ANDERSEN B,BODEN M,HOWELLS J.Service production and intellectual property[J]International Journal of Technology Management,2000,20(1-2):95-115.
6[5]JOHNE A,STOREY C.New service development:a review of the literature and annotated bibliography[J]European Journal of Marketing,1998,32 (3):184-251.
7[6]DAWSON R.Developing knowledge-based client relationships:the future of professional services[M].Burlington:Butterworth Heinemann,2000:25.
8[7]BARRAS R.Towards a theory of innovation in services[J] Research Policy,1986,15:161-173.
9[8]GADREY,J.,GALLOUJ,F.The Provider-Customer Interface in Business and Professional Services[J] The Service Industries Journal,1998,18(2):1-15.
10[9]METTERS R,VARGAS V.A typology of de-coupling strategies in mixed services[J] Journal of Operations Management,2000,18(6):663-682.
