摘要
情商在人生成就中具有重要作用,本文就高校图书馆服务中存在的情商问题,提出要做好图书工作,图书馆员必须了解情商的主要容,进行情商培养,从而在与读者服务的良性互动中提高高校图书馆的服务质量。
EQ plays an important role in people＇s life. The article discusses librarian＇ s EQ as well as its contents, it purports that in order to do a good job, the librarians must not only understand the role and contents of EQ, but also try to improve it, thus provideing better service for their readers.
