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社会网络信息服务质量因素分析 被引量:2

An Analysis of Factors of Social Network Information Service Quality
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摘要 从用户感知角度提出了影响社会网络信息服务质量的四个关键因素:可用性、信息检索、内容质量和社会特性。通过问卷调查我们发现用户对四个关键因素都给予了相当的关注,并且对可用性和内容质量更加重视,然而方差分析显示频繁使用社会网络的用户对内容质量关注较少。
出处 《情报杂志》 CSSCI 北大核心 2008年第1期142-144,148,共4页 Journal of Intelligence
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