构建最佳客户体验，迈向融合运营支撑

Build Best Customer Experience,Step to Integrated Operation Supporting

面对融合的应用环境,应该提前做好准备,电信运营商在新的产品快速推向市场和为客户提供更加个性化的服务方面都会遇到很多问题。Amdocs(NYSE:DOX)是客户体验系统创新的市场领导者,带着在全球运营的经验进入中国市场,帮助运营商在所有服务环节实现整合、创新、预期客户体验。Amdocs(中国)电信研发中心解决方案总监夏卫力对运营支撑系统的挑战和运营支撑系统的演变做了阐述。

Facing integrated application environment, operators might meet more problems in new product fast to market and personalized customer services, they need plan frist. Amdocs （NYSE： DOX ）, the leading provider of customer experience systems, come into China market with its global operation experiences, help operators realize integrated, innovation, and expected customer experience in all service taehe. Amdoes （China） solution director in Telecom R＆D Center- William Xia, give deep insight in challenges and evolvement in operation supporting system.