摘要
Robert Kaplan和David Norton在1990年提出了平衡记分卡(BSC)的管理评估方法,是一种基于组织战略的个性化绩效评估系统,近年来已在多个医疗保健机构应用,取得了一定的成效。文章主要介绍BSC的组成和特点,应用案例分析今后在我国医疗保健领域采用和推广BSC体系的可行性。
Based on the organizational strategy, the balanced scorecard （BSC） is a kind of customized performance measurement system. Put forward by Robert Kaplan and David Norton in 1990, it has been using at several healthcare organizations and led to a great deal of innovation in organizing and management. This paper aims to introduce the composition, characteristics and successful cases of BSC, and analyze the feasibility of adopting this method in domestic healthcare organizations.
出处
《上海交通大学学报（医学版）》
CAS
CSCD
北大核心
2008年第1期108-111,共4页
Journal of Shanghai Jiao tong University:Medical Science
关键词
平衡记分卡
评估方法
医疗保健
组织战略
balanced scorecard
measurement system
healthcare
organizational strategy
