9Mik Wisniewski,Snjolfur lafsson.Developing Balanced Scorecards in Local Authorities:a Comparison of Expe rience,International Journal of Productivity and Performance Management,2004,53(7):602--610.
10Osborne D.,Gaebler T.,Reinventing Government:How the Entrepreneurial Spirit is Transforming the Public Secter,New York:Plume, 1993.