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行为管理在医院后勤社会化服务质量监管中的应用 被引量:2

Application on behavior management in hospital logistics socialization quality inspection
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摘要 本文结合北京大学深圳医院后勤社会化服务质量监管过程中对行为管理的实践,探讨了后勤员工行为管理需要注意的问题和可行的方法。 Based on the experience of behavior management in hospital logistics socialization quality inspection in Affiliated Shenzhen Hospital of Peking University, behavior management issues and approaches for hospital logistic staff were discussed.
出处 《中国医院》 2008年第1期52-53,共2页 Chinese Hospitals
关键词 医院后勤 行为管理 监督管理 hospital logistic, behavior management, inspection
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  • 2孙卫,骆树民.国外开发利用医疗消费者信息改进医疗服务质量的历史和现状[J].国外医学(医院管理分册),1993,10(1):1-6. 被引量:19
  • 3郑静,凌莉,张福林,杨才布.住院病人满意度影响因素调查分析[J].中国医院统计,2004,11(3):210-212. 被引量:34
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