4The Relationship between Interpersonal Trust,Employee Satisfaction,and Employee Loyalty.Preview By:Matzler,Kurt;Eenzl,Birgit.Total Quality Management & Business Excellence,Dec2006,Vol.17 Issue 10,p1261-1271
5EMPLOYEE SATISFACTION AS A MEASURE OF ORGANIZATIONAL.PERFORMANCE.Preview Strategic Communication Management,Jun/Jul97,Vol.1 Issue 4,p32
6Serving employee satisfaction.Preview By:Maras,Tara.Las Vegas Business Press 8/13/2005,Vol.22 Issue 24,p3A-3A.
7The managerial drivers of employee satisfaction and loyalty.Preview By:Eskildsen,Jacob K.;Nussler,Mikkel L.Total Quality Management,Jul2000,Vol.11 Issue 4/5/6,pS581.
8An Integrated Framework for Service Quality,Customer Value,Satisfaction:Evidence from China's Telecommunication Industry.Preview By:Yonggui Wang,Hing-Po Lo and Yongheng Yang,Information Systems Frontiers 6:4,325 340,2004 Kluwer Academic Publishers.Manufactured in The Netheriands.
