长沙市临床护士工作满意度和离职意愿的相关性研究

Study on the relationship between job satisfaction and turnover intention among clinical nurses in Changsha

目的了解护士工作满意度和离职意愿情况,分析工作满意度对离职意愿的影响。方法随机抽取长沙市12所医院的515名临床护士,采用问卷调查法,运用工作满意度指数量表及离职意愿量表进行调查。结果长沙市临床护士工作满意度的6个维度水平由高到低依次为:互动合作、职业地位、自主性、组织决策、工作任务和收入。临床护士的离职意愿分值为(2.58±0.32)分。工作满意度各维度与离职意愿呈负相关(P<0.01),收入、职业地位、工作任务和自主性4个变量联合解释离职意愿总变异量的21.10%,其中收入对离职意愿的影响最大。结论护理管理者应重视提高临床护士的工作满意度,从而避免离职意愿的产生。

Objective To investigate the level of job satisfaction and turnover intention, and analyze the relationship between them among clinical nurses. Method A stratified randomized sampling method was used to recruit 515 nurses from 12 hospitals in Changsha. A questionnaire survey was conducted with the Index of Work Satisfaction （IWS） and the Scale of Turnover Intention. Results The scores of the six dimensions of job satisfaction were ranked at a descending order as follow：interaction and cooperation,professional status,autonomy, organizational policy,task requirement and pay. The mean score of turnover intention was （2.58 ± 0.32） points. There was a negative relationship between the six dimensions of job satisfaction and turnover intention（P 〈0.01 ）. Turnover intention was explained by 21.10% with pay, professional status, task requirement and autonomy. Among which, the satisfaction of pay played the most important role. Conclusion Nursing administrators should pay close attention to nurses＇ job satisfaction and therefore reduce nurses＇ turnover intention.