摘要
对情感管理理论的历史演变、应遵循的原则以及在企业管理中实施的对策选择等问题进行了论述。
This paper discusses some problems such as the historical evolution of the theory of emotion management, the principles that should be obeyed, and the selection of the countermeasure implemented in enterprise management, etc.
出处
《科技情报开发与经济》
2008年第6期172-173,201,共3页
Sci-Tech Information Development & Economy
关键词
情感管理
对策选择
企业管理
emotion management
countermeasure selection
enterprise management