1PADMANABHAN V. usage heterogeneity and extended warranties[J]. J Econom Mngt Strat, 1995, 4:33-53.
2HOLLIS A. Extended warranties, adverse selection and arermatkets[J]. J risk Insur, 1999, 66:321-343.
3LUTZ NA, PADMANABHAN V. Warranties ,extended warranties and product quality[J].Int J Ind Org, 1998, 16:463-493.
4DESAI P S, PADMANABHAN V. Durable good ,extended warranty and channel coordination[J]. Rev Market Sci, 2004, 2:10-13.
5LAM Y, LAM PKW. An extended warranties policy with options open to consumers[J]. Eur J Opl Res, 2001, 131:514-529.
6N JACK AND D N P Murthy . A Flexible Extended Warranty and Related Optimal Strategies [J]. The Journal of the Operational Research Society, 2007,58(12): 1612-1620.
7高伟民.家电延保服务的现状及探讨[J].江苏科技信恩,2010,36(1):25-27.
8D G NGUYEN, D N R Murthy An Optimal Policy for Servicing Warranty[J]. The Journal of the Operational Research Society, 2009, 37(11): 1081-1088.