摘要
探讨了读者满意的理论基础,介绍了读者满意和个性化服务的定义,阐释了读者满意和个性化服务的意义,分析了读者满意和个性化服务的关系,介绍了个性化服务主要实现方式。
This article discussed theoretic elements of reader satisfaction, analyzed the deficient and significance of reader satisfaction and individuation service and their connections. This paper also simply introduced individuation service pattern,
出处
《农业图书情报学刊》
2008年第3期159-161,共3页
Journal of Library and Information Sciences in Agriculture
关键词
读者满意
图书馆服务
信息服务
个性化服务
reader satisfaction
library service
information service
individuation service