从“学科馆员”到“内容主题专家”——知识服务的进一步深化

为提升知识服务的深度,向咨询用户提供满意的解决方案,情报咨询服务需要专业化和学者化的咨询专家———内容主题专家。主题专家是对普通参考咨询的补充,也是学科馆员服务的深化。文章对内容主题专家的服务素质的培养、具备的能力、提供知识服务做了初步的探讨。

As a development of the model of area librarians in the age of knowledge service, the subject specialist is needed in information consultation service as specialization and scholar. It is the outcome of the intensification of the subject service in libraries. Their service quality cultivation, specialized ability and knowledge service are preliminarily discussed in the article.