摘要
目的探讨创建睡眠中心的做法及护理管理体会。方法建立睡眠中心,营造良好的住院环境,以科学的护理管理为病人提供优质服务。结果实现了社会效益及经济效益,促进了各科室的协作,改变了观念,保证了护理质量,提高了病人满意度。结论通过构建护理质量监控体系,充分发挥团队作用,扩大优质服务及管理人性化,提高睡眠中心的护理管理质量。
Objective To explore the methods and experience of nursing management in the centre for sleep disorders. Method A centre for sleep disorders was set up to provide high - quality nursing service through creating good environment and scientific nursing management. Result This practice achieved both of social and economic benefits, facilitated the cooperation among various departments,updated ideas,ensured the quality of nursing and in- creased patients' satisfaction. Conclusion It is suggested to improve the nursing management in the centre for sleep disorders through setting up nursing quality control system,making full use of team functions,expanding high - quality services and practicing humanity management.
出处
《护理管理杂志》
2008年第4期44-45,47,共3页
Journal of Nursing Administration
关键词
睡眠中心
护理管理
优质服务
centre for sleep disorders
nursing management
high -quality service