论联合数字参考咨询知识库建设--以QuestionPoint为例

Construction of knowledge base for collaborative digital reference services——QuestionPoint for example

知识库建设是联合数字参考咨询服务中非常重要的组成部分,美国的QuestionPoint知识库是是世界上最大的参考咨询共享知识库,对其进行深入分析无论是对知识库建设进行理论研究,还是向国内知识库建设项目提供借鉴,都是非常有意义的。在此基础上本文还对建设知识库中面临的三个重要问题进行了论述。

Construction of knowledge base is very important to collaborative digital reference services. The QuestionPoint system is the biggest knowledge base in the world, deeply analyzing it is significative to theoretical research and domestic knowledge base construction projects. This paper also discusses three important issues in the construction of the knowledge base.