1Karsten Ehms, Dr. Manfred Langen.Holistie Development of Knowledge Management with KMMM[W].http://www.knowledgeboard.com/doclibrary/knowledgeboard/kmmm_article_siemens_2002.pdf (2007-10-01)
7KRUCE C J,SNYMAN M M M.Formulation of a strategic knowledge management maturity model[J/OL].https://www.up.ac.za/dspace/bitslream/2263/1813/1/Kruger_ Formulation (2005).pdf(2008-08-25).
8ALFS T BERZTISS.Capability Maturity for Knowledge Management[C].Proceedings of the 13th International Workshop on Database and Expert Systems Applications (DEXA2002).Washington,DC:IEEE Computer Society,2002:162-166.
