基于营销数据的供电服务质量提升及事故预控系统

Service Promotion and Accident Pre-control System of the Power Supply Based on the Marketing Data

提供优质服务、防止供电服务事故的发生、满足客户用电的需求是供电企业不断追求的目标。本文介绍了一套基于营销数据的供电服务质量提升及事故预控系统的结构及功能特点。对系统开发过程中的关键技术问题进行了分析,并结合系统的应用实际提出了解决方案。

To provide the high - qualified service, prevent the service accident and satisfy the requirement of the client is the aim that our power supplier is pursuing. In this paper we describe a service promotion and accident pre -control system and its structure and function characteristic. Furthermore we analyse the key technical problem and bring forward the corresponding resolve method combined with the practice application.